#Paulding county tag office software#
Overall, the off-duty solution was clunky and time-consuming, making the software as a whole virtually obsolete. “We went to a few years ago but the price kept increasing with no updates to the capabilities,” she said.Īdditionally, Ritch was still manually generating all the invoicing - an administrative task that was taking up hours of her time. In addition to licensing fees, there was a fee for each officer, which the officers did not appreciate.
To start, the fee structure was multifaceted and kept increasing. While initially helpful, it was not ideal. In 2018, Major Ritch enlisted a solution to help her manage the day-to-day administrative aspects of off-duty. The search for an efficient off-duty tool The process was lengthy, difficult and inconvenient. Major Ritch managed every aspect manually, from scheduling and invoicing to client payments, using the hand-written desk calendar. The deputies would come in person to the sheriff’s office to find and schedule off-duty work. When Major Ritch initially took over this responsibility, off-duty was managed using pen, paper and a big desk calendar. In addition to the various roles she’s held, she also began managing off-duty jobs about 12 years ago. She has participated in a broad variety of roles, from patrol to criminal investigations, and currently serves as the Commander for the Office of Professional Standards. Major Karen Ritch has been with Paulding County Sheriff’s Office for 28 years.
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